silkn.com uses cookies to provide you with the best browsing experience. RETURNS/EXCHANGES. Returning part of your order. But the Tightra went bad in only the third week! Amazon Global Store Return Policy. You have a legal right to cancel your contract before delivery and up to 14 working days after delivery. RETURN POLICY We as a company pride ourselves on the quality of our products and service. If you wish to return an item to us during this time, please notify us within 14 days of receiving the item. Return a youthful glow, improved tone and reduce the appearance of fine lines and wrinkles with Silkn’s line of anti-aging and skin tightening devices. When returning your entire order, you will receive a refund for the order you have returned and your original shipping costs. The customer will be required to pay any shipping and customs costs to return our Handset. If you receive your goods and there is a problem please contact us to discuss the matter further. Further on receipt of the returned product … We will refund you, in line with our returns policy, within 14 days of the goods being returned. Cancelled orders must be returned to us in an unused condition. Contact Silk’n Customer Service at 1-877-367-4556 to receive a Return Authorization Number. What is your Returns Policy? I've always bought expensive Silk'n devices and they never last more than 14 months before they stop working. Silk'n says that the store I purchased it from is responsible. Return Policy . Buy Now × Order online or call us 503-342-6859; Gift Certificates; Account; Account; Search . The store didn't manufacture it, can't fix it and they don't have any more in stock. Products must be unworn and unwashed with all tags still attached. silkn.com uses cookies to provide you with the best browsing experience. To obtain warranty service on a Silk’n Device, please follow these steps: In Canada, call our customer service at 1-877-367-4556. 1. We also guarantee the guidance and advice that we give our customers. When returning the goods you are required to email or call our Customer Service first at customercareuk@silkn.eu or by telephone at 09062130009. Purchase orders are processed in real time, making it possible for customers to receive their Silk’n orders quickly, therefore cancellation is not possible after the order is confirmed. In case you have received a defective or a damaged product, you will be eligible for a free replacement/ refund or exchange. Product returns or exchanges are only available for defective or damaged products or when a different product than what you ordered was incorrectly sent to you. Returns without a Return Authorization will be returned to sender. Email: customercareuk@silkn.euMon - Fri: 9h - 17h, This site is protected by reCAPTCHA and the Google. I have the silk n infinity model. I paid $400 and I just want a device that works! Following are the details of the Bollineni Silks return policy that is applicable for all items sold on bollinenisilks.com. We only offer refunds onto the original payment method used to make the order. Return Policy. If eligible for exchange, we will send an immediate replacement to you. A shipping label will be issued and emailed to you. When returning a faulty product to us (if after being assessed its considered to be faulty), your return postage costs will also be refunded to you. For questions and answers about Silk'n’s delivery policy, visit our website to learn more today! Please Note: No claim for faulty goods can be made if any of the following applies – damage caused deliberately or through negligence, improper use or careless maintenance, normal wear and tear, damage caused by not following the care instructions correctly. Products must be returned within 30 days of receiving your order. Silk’n is the global leader in professional aesthetic devices for home use. Refunds will be processed within 14 days of you returning the items to us or evidence that they were returned. I have fair hair and fair skin. Silk’n has built a reputation for delivering dependable results that enhances your skin form and vitality safely and naturally. To do this please email us or write to us to discuss the matter further. Once we receive the unit and it is examined and approved by our returns department, we will credit your account. Silk'n Edge™ gives its customers a 30 day for money return guarantee for any Silk'n Edge™ device bought from www.Silkn-edge.com or using any other way of purchase. This is unacceptable. A return confirmation email will be sent to you with Return Authorization Number. Silk’n has built a reputation for delivering dependable results that enhances your skin form and vitality safely and naturally. Any charges incurred will be deducted from total refund. All merchandise must be returned in NEW CONDIT I have been using it for a year and it hasn’t made any difference at all. We at Silk & Stone value you, the customer and strive to provide excellent customer service. Please be advised that our CA site (Silkn.ca) only ships within the Canada. If the item is found to be unsatisfactory, the item is returnable. It can take up to 25 days for an item to reach us once you return it. I paid $400 and I just want a device that works! Please contact us through the contact us page, if you have any issues. All returns must be pre-authorized. To initiate a return or an exchange, please Contact Us and provide your order number. If you purchased your Silk’n from anywhere other than Home Skinovations Inc. you must contact the retailer directly for their return policy. Return postage costs, in this case, will be the responsibility of Silk’n. You have the right to return part of your order up to 14 days from receiving the products. Without a Return Authorization Number, the … Return shipping charges will be deducted from total refund. If you purchased your device from another country, please contact the Silk’n representative of that country. If a replacement is not available, you may claim a part or full refund for the faulty goods. To return an unused defective/ damaged product, an intimation of the same must be made to us via email to contact@silknzari.com or by call to +91 7020882787 (Mon – Fri 9:30 am to 6:30 pm IST) within 3 days from the receipt of the product, and the product must be returned to us within 7 days from the product receipt date although the product might reach us anytime. From time to time, our company may offer suggestions to our customers. I still get the regular amount of hair growth. By continuing we assume that you are consenting to all cookies on silkn.com Website. Return a youthful glow, improved tone and reduce the appearance of fine lines and wrinkles with Silkn’s line of anti-aging and skin tightening devices. For the best experience on our site, be sure to turn on Javascript in your browser. Follow us on social media and get inspired! Please see return policies and guidelines below: Silk’n provides a 60 Day Money Back Guarantee for the following devices purchased online at silkn.com or by any other method from HomeSkinovations Inc.: Silk’n provides a 30 Day Money Back Guarantee for the following devices purchased online at Silkn.com or by any other method from HomeSkinovations Inc.: Silk'n skin care, replacement heads, cartridge products, replacement rollers, filters & tips are consumable and are therefore considered non-refundable. Units returned in damaged condition may receive partial credit at the discretion of Home Skinovations Inc. If goods are failed to be returned to us, we will collect them, and we will charge you the direct cost of the collection. When returning part of your order you will receive a refund for the products you have returned to us within 14 days of sending the item back to us or evidence that it was returned. Pre-authorization . Returns Our policy lasts 5 days. Your returned product must have a Home Skinovations Inc. Return Authorization Number. Silkn offers a money back guarantee if you return items within 60 days, as long as the items are hair removal devices, anti-aging devices or cellulite devices. I've always bought expensive Silk'n devices and they never last more than 14 months before they stop working. Please be advised the US store only ships within the United States. JavaScript seems to be disabled in your browser. A Confident you! Menu: HOME; PRODUCTS & PRICES; RETURN POLICY; FAQ's; RETURNS As long as you report your issues within 15 days from arrival, then you are eligible for a refund. A return will not be accepted without prior authorization. If you are not completely satisfied with your purchase, you may return it and we will refund your money (less shipping and handling). To complete your return, we require a receipt or proof of purchase. The window to return items for a refund shrinks to 30 days when the items come from most of the other departments offered by Silkn. Due to COVID-19 we know it’s harder than usual to return items to us. Safely package all components/products that was included in original order in a shipping box and affix shipping label to box. Visit our US Site (Silkn.ca) to ship to United States. Silk’n at home hair removal devices are simple yet effective* Silkn’s at-home hair removal products have become a trusted brand all over the globe. A return confirmation email will be sent to you followed by a return shipping label. Once product is received by Silk’n refund will be issued within 5-10 business days. You can do this by logging into your account in the usual way. If you bought your Silk’n Edge™ from any place other than www.Silkn-edge.com . Sadly despite saying it is suitable for fair hair and skin, this would appear not to be the case. Men’s underwear and swimwear can’t be returned for hygiene reasons. Your return label will require you to return the item at your own expense. Effective, reliable removal of hair, while at the same time providing naturally enhanced skin, with a beautiful glow. Silk'n Pro-Hair-Removers. But the Tightra went bad in only the third week! If you wish to return your Handset, please email us at support@silkynclear.com. Your returned product must have a Home Skinovations Inc. Return Authorization Number. RETURNS WILL BE ISSUED STORE CREDIT ONLY. You have the right to return your entire order up to 14 days from receiving the product/s. Sign in Create an account. Once proof of purchase has been confirmed, you will be given a Return Goods Authorization (RGA) number and full instructions on exchange procedures. “Silk'n Infinity is a versatile device, suitable for all skin tones and it allows you to remove hair on the entire body. If you purchased your Silk’n from Home Skinovations Inc. and you would like to return it, follow these simple steps: Home Skinovations Inc. cannot accept returns for products purchased at 3rd party retailers. A Fresh Start. This refund will be minus the real shipping cost incurred for both sending and return. Any item that is returned more than 30 days after delivery Refunds (if applicable) Please note that problems are very rare. “Silk'n FaceTite is all in one: radio frequency energy, LED and infrared to stimulate elastin and collagen fibers combined with hyaluronic acid. Silk'n says that the store I purchased it from is responsible. Ensure product is carefully packaged (its original packaging materials are best) in order to avoid damage during shipping. According to article 23 (2) (e) of the RA Law on consumers, a ticket is considered to be printed material and cannot be returned after its sale. Silk’n will receive the returned items and issue a refund within 5-10 business days; Return shipping charges and any additional charges will be automatically deducted from the total refund. Return of products to PureSilk Durags requires prior authorization via email. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account. 0. This is unacceptable. Please contact Silk’n Customer Service for return instructions 1-877-367-4556. For the best experience on our site, be sure to turn on Javascript in your browser. Our returns policy. Our products are especially made to make life easier and more comfortable. Merchandise may be returned within 14 days from the date the order is received for store credit. Should you refuse to accept delivery of your Silk’n device at the time of its arrival, you will receive your credit minus any shipping costs incurred by Home Skinovations plus a 20% handling charge. The Real Deal on Returns and Exchanges We honor returns and exchanges within 30 days of purchase on products that have not been opened, worn, or tampered with. Gift Certificates; Account; Order online or call us 503-342-6859; SPECIAL OFFER::5 session Cryo-Slimming Pack for $1500.00. Purchaser is responsible for all shipping and duty charges. Returns must be received within 30 days of the date … They can provide assistance and can answer any questions you might have. Designed by physicians and crafted for optimal ease, our patented technology provides seamless hair removal every time*. To be eligible for a return, your item must be unused and in the same condition that you received it. Learn about our return policy. Returns must be received within 30 days of the date the return authorization was issued, or a 20% handling charge will be charged. It must also be in the original packaging. We strive to make you happy with your purchase, keeping you in good hands throughout the entire shopping experience and order process. Return postage costs, in this case, will be the responsibility of Silk’n. what is your returns policy We now have free returns! RETURN ADDRESS PT TRADING 23-27 Long Street London WC1 2PA U.K. Powered by Create your own … In the event that the wrong item/s have been sent to you, we will refund the amount you paid for your purchase, your original shipping costs and any costs incurred on your behalf for the return of the wrong item within 14 days of receiving the product in our office, or when proof of return is given, whichever is earliest. If the goods are found to be faulty within a reasonable time frame of receiving the items then you may reject them and claim a full refund. You have the right to return part of your order up to 14 days from receiving the products. A New Year. An authorized product has been issued a Return Authorization Number by Home Skinovations Inc. To support you, on orders placed on or after 1st March we’ve made a change to how you make a return. Instead of just using heated plates to straighten hair, GoBrush Mist achieves a sleek look by also distributing heat across the hair shaft through steam, which comes from the water in the tank. What Is Silkn's Return Policy? By continuing we assume that you are consenting to all cookies on silkn.com Website. Socks can be returned if they are sealed in their original packaging. Return Policy . If you purchased your Silk’n from anywhere other than Home Skinovations Inc. you must contact the retailer directly for their return policy. Save up to 20% off + Free Gift + Free Shipping! You have 14 days from the day your order reaches you to let us know you wish to return, please visit 'My Account' to submit your request. Home … A return will not be accepted without prior authorization. The Silk'n ReVit makes dead skin cells a thing of the past while improving the texture, elasticity, and tone of your skin. Safely package all components/products that was included in original order in a shipping box and arrange shipping with an international shipper. If an item does not meet your expectations in anyway, we encourage you to send it back. Silk'n Online-Shop bei OTTO › Große Auswahl Ratenkauf & Kauf auf Rechnung möglich › Jetzt bestellen! Please see return process for further details. Silk’n is the global leader in professional aesthetic devices for home use. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Shipping charges is not refundable during a return. If you purchased your device from another country, please contact your country’s specific Silk’n representative, and they will be pleased to help you with anything warranty related. Liquid error (header-top line 84): Could not find asset snippets/ly-languages-switcher.liquid. 2. If the fault is found later on, or if there is a delay in making a complaint, you will still be entitled to a repair, or if a repair cannot be done without causing inconvenience, a replacement. Silk'n GoBrush Mist combines the technology of a flat iron and a heated brush for detangling and maximum contact to every strand. Home Skinovations will cover all return shipping costs for products with valid warranty. Return postage costs, in this case, will be the responsibility of the customer. Returns without a Return Authorization will be returned to sender. Our products are especially made to make life easier and more comfortable. The store didn't manufacture it, can't fix it and they don't have any more in stock. 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